Problem Framing

The Problem Framing tool supports the city in diagnosing needs, set priorities, and generate stakeholder buy in.

Tool Overview

Problem Framing engages stakeholders to source and communicate existing problems, deepen understanding of these problems, and learn about new ways to solve them.

The tool supports the city in diagnosing needs, set priorities, and generate stakeholder buy in. In addition, it teaches participants to take a local issue from an opportunity area and turn it into a well-defined vision statement with specified challenges that can then be put out to market to attract innovative solutions.

100 Resilient Cities partnered with Citymart to develop the Problem Framing workshop to provide new tools to transform a cities resilience objectives into actionable problems and identify potential solutions to solve those problems.

Problem Framing builds the capacity to crowdsource problems and opportunities from city government colleagues and engage them in translating the city’s resilience objectives into actionable problems for which solutions are known or can be found.

Problem Framing defines the root causes of problems and engages stakeholders to better understand the current-state of the challenge before developing solutions.

The Problem Framing workshop results in defined challenges and barriers that hinder the opportunity, identified existing and needed resources, the creation of a vision statement and next steps to achieve the opportunity. In addition to engaging other city staff and residents in a process of problem solving.

Problem Framing workshop has been delivered in 5 cities and counting:

  1. Athens, Greece: Use data to inform resource allocation for waste management and to understand residents’ waste collection behavior
  2. Chicago, USA: Better align neighborhood and community development initiatives with larger city infrastructure investments
  3. Mandalay, Myanmar: Strengthen the ability of Mandalay’s residents and its local economy to be more resistant to the effects of climate change
  4. Dallas, USA: Strengthen alignment of existing resources and develop new collaborative strategies to meet the human and social needs in Dallas
  5. Accra, Ghana: Improve waste and urban sanitation management in a manner that prioritizes safety, dignity, quality of life, environmental sustainability, and reduces flooding

Dallas

Dallas’ Chief Resilience Officer brought together more than 30 city stakeholders in a Problem-Framing Workshop to address one of the city’s most pressing issues –  poor community health. Learn more.

Key Facts

Project Phase: Idea / Project Definition

Scale: Problem Framing can be applied to a problem or system

Format: A half-day workshop

Key Participants: The City Resilience team, government agencies, and residents

Outputs: Engaged city staff and residents in a process of problem solving. Defined challenges and barriers that hinder the opportunity and identified necessary resources to advance it. It will also result in a vision statement and appropriate next steps

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