Elizabeth Mercer

COO

As COO, Elizabeth is responsible for driving key strategic initiatives and building effective organizational policies, processes and systems. Prior to 100 Resilient Cities, Elizabeth served as the Deputy COO of Acumen, a non-profit that raises charitable donations to invest in companies, leaders, and ideas that are changing the way the world tackles poverty. At Acumen, Elizabeth was responsible for evaluating and implementing strategic priorities; leading their planning and performance management processes; and driving organizational excellence across the organization’s offices in New York, Kenya, Ghana, India, Pakistan and Colombia. Prior to Acumen, Elizabeth worked as a Microfinance Liaison Officer for the Kuyasa Fund, a housing microfinance fund in Cape Town, South Africa where she redesigned and implemented a mobile loan application process, and worked to improve internal MIS reporting. Elizabeth began her career in the private sector, as a Consultant with IBM Business Consulting Services in the Strategy and Change – Financial Services Practice and then as an Assistant Vice President at the Bank of Tokyo-Mitsubishi UFJ, where she where she focused on strategic planning, project management, and performance measurement for the Systems Office of the Americas.

Elizabeth holds an MPA from the Maxwell School of Citizenship and Public Affairs at Syracuse University and BSE in Electrical Engineering from Princeton University.